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GAF residential and commercial claims

Filing a claim is easy

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Open a residential claim

If you would like to open a warranty claim in connection with your residential roofing products, click the link below to get started. After you open your claim, you will receive additional information about next steps.
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Commercial building

File a commercial guarantee claim

For a commercial product, submit the form below for guarantee claims that have a guarantee number. Once submitted, a claim representative will contact you.
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Laptop open to GAF Check your Claim Status

Check your claim status

GAF residential claims
1-800-458-1860 or warrantyclaims@gaf.com

GAF commercial claims
1-800-458-1860, option 3 or guaranteeleak@gaf.com

GAF Warranty Claims Department

1 Campus Drive

Parsippany, NJ 07054 

Do you need to register or transfer a GAF warranty?

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Things to note when filing a residential claim

1 All claim submittals (shingles, photographs, etc) sent to GAF for claim evaluation, become the property of GAF and cannot be returned to the claimant.