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GAF residential and commercial claims

Filing a claim is easy

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Open a residential claim

If you would like to open a warranty claim in connection with your residential roofing products, click the link below to get started. After you open your claim, you will receive additional information about next steps.
Get started
Commercial building

File a commercial guarantee claim

For a commercial product, submit the form below for guarantee claims that have a guarantee number. Once submitted, a claim representative will contact you.
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Laptop open to GAF Check your Claim Status

Check your claim status

GAF residential claims
1-800-458-1860 or

GAF commercial claims
1-800-458-1860, option 3 or

GAF Warranty Claims Department

1 Campus Drive

Parsippany, NJ 07054 

Do you need to register or transfer a GAF warranty?

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Things to note when filing a residential claim

1 All claim submittals (shingles, photographs, etc) sent to GAF for claim evaluation, become the property of GAF and cannot be returned to the claimant.